Frequently Asked Questions (FAQ)
What do you sell?
We have great selection of bridal dresses. We also sell bridesmaid dresses, flower girl dresses, accessories (veils, jewelry and more) and rent tuxedos. Wedding dresses that are ordered can take up to 4-6 months for delivery. Non-bridal dress orders are delivered in about 2-3 months. We have off the rack bridal dresses available, also.
Do you have a payment plan?
Yes, there is a payment plan available. Bridal dresses can be paid in four installments. Non-bridal dresses must be paid in full.
What should I bring with me?
It is not necessary to bring anything with you, but you may want to bring several bras or a body shaper, such as Spanx with you to try on dresses. If you'd like to wear a specific shoe, you may want to bring it with you. We do not carry shoes or undergarments.
What are your wedding dress prices?
Dresses that are ordered range from $500 - $3,000. The majority of the dresses are $1,200 - $1,800. Off the rack dresses start at $99.00.
Do I need an appointment to try on dresses?
Appointments are required for ALL services. Dress purchases, tuxedo rental, dress pick-ups, accessories and alterations require an appointment. We like to assign a stylist to work with you. You can make an appointment here.
Do you have a professional seamstress to alter the dresses?
Yes, alterations are available by appointment only. If you'd like to schedule your fitting, please call us to make an appointment at 610-566-5680. Alteration appointments ARE NOT made on the website. Alteration charges are not included in your dress purchase and are separate. Bridal fittings should be scheduled at least three months before the wedding, but rush alterations are available. Alterations can be performed on dresses not purchased at The Dress Matters for a small fee.
Do you accept returns?
All dresses and accessories are final sale and no returns are accepted. This is standard in the wedding industry. If an accessory is damaged, we will exchange it for a new item.
When should tuxedos be ordered?
We recommend selecting tuxedos 4 -5 months prior to the wedding. It is best to have the groom/groomsmen get measured and order tuxedos 3 months before the wedding.
We have great selection of bridal dresses. We also sell bridesmaid dresses, flower girl dresses, accessories (veils, jewelry and more) and rent tuxedos. Wedding dresses that are ordered can take up to 4-6 months for delivery. Non-bridal dress orders are delivered in about 2-3 months. We have off the rack bridal dresses available, also.
Do you have a payment plan?
Yes, there is a payment plan available. Bridal dresses can be paid in four installments. Non-bridal dresses must be paid in full.
What should I bring with me?
It is not necessary to bring anything with you, but you may want to bring several bras or a body shaper, such as Spanx with you to try on dresses. If you'd like to wear a specific shoe, you may want to bring it with you. We do not carry shoes or undergarments.
What are your wedding dress prices?
Dresses that are ordered range from $500 - $3,000. The majority of the dresses are $1,200 - $1,800. Off the rack dresses start at $99.00.
Do I need an appointment to try on dresses?
Appointments are required for ALL services. Dress purchases, tuxedo rental, dress pick-ups, accessories and alterations require an appointment. We like to assign a stylist to work with you. You can make an appointment here.
Do you have a professional seamstress to alter the dresses?
Yes, alterations are available by appointment only. If you'd like to schedule your fitting, please call us to make an appointment at 610-566-5680. Alteration appointments ARE NOT made on the website. Alteration charges are not included in your dress purchase and are separate. Bridal fittings should be scheduled at least three months before the wedding, but rush alterations are available. Alterations can be performed on dresses not purchased at The Dress Matters for a small fee.
Do you accept returns?
All dresses and accessories are final sale and no returns are accepted. This is standard in the wedding industry. If an accessory is damaged, we will exchange it for a new item.
When should tuxedos be ordered?
We recommend selecting tuxedos 4 -5 months prior to the wedding. It is best to have the groom/groomsmen get measured and order tuxedos 3 months before the wedding.